What this policy covers
This policy explains what personal data we collect when you use our website, marketplace and portal, why we collect it, how we use it and the choices you have. It applies to visitors, publishers, customers and anyone who contacts us.
Data we collect
We only collect what we need to provide the service, support you and keep the platform secure.
- Account details such as name, company, email and phone number.
- Order and billing information, including invoices and payment status. Card details are handled by our payment processors and never stored on our servers.
- Content you submit, such as target URLs, briefs, anchors and support messages.
- Technical data such as IP address, device and browser type, and pages viewed, used for security and to improve the service.
How we use your data
We use your data to operate your account, fulfil orders, communicate about your campaigns, provide support, process payments, prevent fraud and abuse, and meet our legal and accounting obligations.
We may send you service messages that are necessary to your account. Marketing emails are only sent with your consent and every message includes an unsubscribe link.
Sharing and processors
We share data with trusted processors who help us run the business, such as hosting, payment, email and analytics providers. They are bound by contract to process data only on our instructions and to protect it.
We do not sell your personal data. We may disclose data where required by law or to protect our rights, users or the public.
Retention and your rights
We keep personal data for as long as your account is active and for a reasonable period afterwards to meet legal, tax and accounting requirements, then delete or anonymise it.
You may request access to, correction of, or deletion of your personal data, object to certain processing, or request a portable copy. Contact us and we will respond within the timeframes required by applicable law.
Contact
For any privacy question or request, contact our team using the details on our contact page.